Observery - Website Monitoring

Our Privacy Policy explains our principles when it comes to the collection, processing, and storage of your information. This policy specifically explains how we, our partners, and users of our services deploy cookies, as well as the options you have to control them.

What are cookies?

Cookies are small pieces of data, stored in text files, that are stored on your computer or other device when websites are loaded in a browser. They are widely used to “remember” you and your preferences, either for a single visit (through a “session cookie”) or for multiple repeat visits (using a “persistent cookie”). They ensure a consistent and efficient experience for visitors, and perform essential functions such as allowing users to register and remain logged in. Cookies may be set by the site that you are visiting (known as “first party cookies”), or by third parties, such as those who serve content or provide advertising or analytics services on the website (“third party cookies”).

Both websites and HTML emails may also contain other tracking technologies such as “web beacons” or “pixels.” These are typically small transparent images that provide us with statistics, for similar purposes as cookies. They are often used in conjunction with cookies, though they are not stored on your computer in the same way. As a result, if you disable cookies, web beacons may still load, but their functionality will be restricted.

How we use cookies

We use cookies for a number of different purposes. Some cookies are necessary for technical reasons; some enable a personalized experience for both visitors and registered users; and some allow the display of advertising from selected third party networks. Some of these cookies may be set when a page is loaded, or when a visitor takes a particular action (signing up for an account or making a payment, for example).

Some of the cookies we use are only set if you are a registered Observery.com user (so you don't have to log in every time, for example), while others are set whenever you visit one of our websites, irrespective of whether you have an account.

For more information on the choices you have about the cookies we use, please see the Controlling Cookies section below.

Where we place cookies

We set cookies in a number of different locations across our services. These include:

On our websites (including observery.com).
In the administrative dashboards of our websites
In the emails we send.

Examples

Below are examples of the cookies set by Observery.com, Mango, LLC, with explanations of their purpose. Please note that this is not an exhaustive list, but rather aims to be representative. Information about cookies that may be set by third parties, such as our ads partners, is below.

Analytics and Performance

Cookie	Purpose
utma / utmb / utmc / utmt / utmz / ga / gat / gid	Google Analytics. Gathers information that helps us understand how visitors interact with our websites, which allow us to create a better experience for our visitors. You can read more about Google's privacy policy and cookies by clicking here.

Strictly Necessary

Cookie	Purpose
JSESSIONID/OBS_SESSION_ID	Session cookies are needed to follow your progress through the website. These cookies are necessary to ensure that any information you enter or routes you take are remembered by the website. Without these cookies, every page you visited would treat you as a completely new visitor. These cookies do not identify you personally and is not linked to any other information we store about you.
DO-LB	This website uses more than one server to provide the services. When you visit the website, you are assigned to one of several servers. This cookie is required to track which server you are communicating with in order to present a consistent user experience. This cookie does not identify you personally and is not linked to any other information we store about you.

Payment Cookies

We use Stripe for credit card processing. Stripe sets multiple cookies to provide a secure and reliable credit card processing experience. You may be unable to enter payment information or process payment without these cookies, and as such, may not be able to use any paid services (Paid Plans and Purchased SMS Credits). A sample of their cookies are described below. You can read more about Stripe's cookies by clicking here.

Cookie Name	Purpose
machine_identifier	Provides a unique session identifier for authentication.
country	Sets a country code as determined by IP address.
stripe.csrf	Prevents cross site request forgery.

EU Cookie Law Banner

Cookie Name	Purpose
cookieconsent_status	Remembers the state of visitor acceptance to the EU Cookie Law banner.

Please note that this section is not intended to be exhaustive, but rather aims to be representative.

Controlling Cookies

Visitors may wish to restrict the use of cookies or completely prevent them from being set. Most browsers provide for ways to control cookie behavior such as the length of time they are stored - either through built-in functionality or by utilizing third party plugins. If you disable cookies, please be aware that some of the features of our service may not function correctly.

To find out more on how to manage and delete cookies, visit aboutcookies.org. For more details on your choices regarding use of your web browsing activity for interest-based advertising you may visit the following sites:

On a mobile device, you may also be to adjust your settings to limit ad tracking.

You can opt out of Google Analytics by installing Google's opt-out browser add-on.

Contact Us

If you have any questions about our use of cookies, you can find the most relevant contact details in our Privacy Policy.

Category of cookies	Why we use these cookies
Strictly Necessary	These cookies are essential for our services to perform their basic functions. These include those required to allow registered users to authenticate and perform account related functions, as well as support load balancing for reliability
Functionality	These cookies are used to store preferences set by users such as account name, language, and location.
Security	We use these cookies to help identify and prevent potential security risks.
Analytics and Performance	Performance cookies collect information on how users interact with our websites, including what pages are visited most, as well as other analytical data. We use these details to improve how our websites function and to understand how users interact with them.
Advertising	These cookies are used to display relevant advertising to visitors who use our services or visit websites we host or provide, as well as to understand and report on the efficacy of ads served on our websites. They track details such as the number of unique visitors, the number of times particular ads have been displayed, and the number of clicks the ads have received. They are also used to build user profiles, including showing you ads based on products you've viewed or acts you have taken on our (and other) websites. These are set by Observery.com, Mango, LLC and trusted third party networks, and are generally persistent in nature.
Third Party	Observery.com makes use of different third party applications and services. These include Stripe (for payments), Mailgun (for email delivery), Google Fonts and Analytics, and Twilio (for SMS delivery). As a result, cookies may be set by these third parties, and used by them to track your online activity. We have no direct control over the information that is collected by these cookies.