Our Privacy Policy explains our principles when it comes to the collection, processing, and storage of your information. This policy specifically explains how we, our partners, and users of our services deploy cookies, as well as the options you have to control them.

What are cookies?

Cookies are small pieces of data, stored in text files, that are stored on your computer or other device when websites are loaded in a browser. They are widely used to “remember” you and your preferences, either for a single visit (through a “session cookie”) or for multiple repeat visits (using a “persistent cookie”). They ensure a consistent and efficient experience for visitors, and perform essential functions such as allowing users to register and remain logged in. Cookies may be set by the site that you are visiting (known as “first party cookies”), or by third parties, such as those who serve content or provide advertising or analytics services on the website (“third party cookies”).

Both websites and HTML emails may also contain other tracking technologies such as “web beacons” or “pixels.” These are typically small transparent images that provide us with statistics, for similar purposes as cookies. They are often used in conjunction with cookies, though they are not stored on your computer in the same way. As a result, if you disable cookies, web beacons may still load, but their functionality will be restricted.

How we use cookies

We use cookies for a number of different purposes. Some cookies are necessary for technical reasons; some enable a personalized experience for both visitors and registered users; and some allow the display of advertising from selected third party networks. Some of these cookies may be set when a page is loaded, or when a visitor takes a particular action (signing up for an account or making a payment, for example).

Some of the cookies we use are only set if you are a registered Observery.com user (so you don't have to log in every time, for example), while others are set whenever you visit one of our websites, irrespective of whether you have an account.

For more information on the choices you have about the cookies we use, please see the Controlling Cookies section below.

Where we place cookies

We set cookies in a number of different locations across our services. These include:

  • On our websites (including observery.com).
  • In the administrative dashboards of our websites
  • In the emails we send.


Below are examples of the cookies set by Observery.com, Mango, LLC, with explanations of their purpose. Please note that this is not an exhaustive list, but rather aims to be representative. Information about cookies that may be set by third parties, such as our ads partners, is below.

Analytics and Performance

Cookie Purpose
utma / utmb / utmc / utmt / utmz / ga / gat / gid Google Analytics. Gathers information that helps us understand how visitors interact with our websites, which allow us to create a better experience for our visitors. You can read more about Google's privacy policy and cookies by clicking here.

Strictly Necessary

Cookie Purpose
JSESSIONID/OBS_SESSION_ID Session cookies are needed to follow your progress through the website. These cookies are necessary to ensure that any information you enter or routes you take are remembered by the website. Without these cookies, every page you visited would treat you as a completely new visitor. These cookies do not identify you personally and is not linked to any other information we store about you.
DO-LB This website uses more than one server to provide the services. When you visit the website, you are assigned to one of several servers. This cookie is required to track which server you are communicating with in order to present a consistent user experience. This cookie does not identify you personally and is not linked to any other information we store about you.

Payment Cookies

We use Stripe for credit card processing. Stripe sets multiple cookies to provide a secure and reliable credit card processing experience. You may be unable to enter payment information or process payment without these cookies, and as such, may not be able to use any paid services (Paid Plans and Purchased SMS Credits). A sample of their cookies are described below. You can read more about Stripe's cookies by clicking here.

Cookie Name Purpose
machine_identifier Provides a unique session identifier for authentication.
country Sets a country code as determined by IP address.
stripe.csrf Prevents cross site request forgery.

Controlling Cookies

Visitors may wish to restrict the use of cookies or completely prevent them from being set. Most browsers provide for ways to control cookie behavior such as the length of time they are stored - either through built-in functionality or by utilizing third party plugins. If you disable cookies, please be aware that some of the features of our service may not function correctly.

To find out more on how to manage and delete cookies, visit aboutcookies.org. For more details on your choices regarding use of your web browsing activity for interest-based advertising you may visit the following sites:

On a mobile device, you may also be to adjust your settings to limit ad tracking.

You can opt out of Google Analytics by installing Google's opt-out browser add-on.

Contact Us

If you have any questions about our use of cookies, you can find the most relevant contact details in our Privacy Policy.